How do I reprint an invoice or issue a duplicate?

A reprint is a copy of the same signed document — it keeps the original fiscal number and is never re-fiscalised.

A fiscal document keeps its fiscal number forever. If a customer loses their copy, or the printer jammed, you reprint the same document — you never fiscalise it again.

How to reprint

Open the document from Receipts / Invoices.
Choose Reprint for a 48 mm slip, or Download / Email PDF for an A4 copy.
The copy carries the original fiscal number, QR and verification code, usually marked as a copy.

What not to do

Don't create a new invoice to "replace" a lost one — that would double-count the sale and your VAT. Always reprint the original.

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